Privacy Policy

1. Data protection at a glance

General information
The following information provides an overview of what happens to your personal data when you visit our website.
Personal data is any data that can be used to identify you personally.
For detailed information, please refer to the privacy policy below.

2. Responsible party

Responsible for data processing on this website:
TECNORM GmbH & Co. KG
Managing Director: Frank Hustadt
Eibachstraße 11
57413 Finnentrop, Germany
Phone: +49 (0) 2721 7196-0
Email: info@tecnorm.de

3. Data Protection Officer

A data protection officer has not been appointed, as the legal requirements (Section 38 BDSG) are not currently met.

4. Your rights

You have the following rights under the GDPR:

Information about your stored data (Art. 15 GDPR)
Correction of inaccurate data (Art. 16 GDPR)
Deletion of your data (Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Withdrawal of consent (Art. 7(3) GDPR)
Objection to certain processing operations (Art. 21 GDPR)
Complaint to a supervisory authority (Art. 77 GDPR)

5. Data collection on our website

5.1 Hosting & Server-Logs

Our website is hosted by hostNET Medien GmbH, Osterdeich 107, 28205 Bremen, Germany.
When you visit our website, server log files are automatically recorded:

IP address
Date/time & Time zone
Requested page/file
Status code
Referrer URL
Browser type/version & Operating system

Purpose: Operation, security, error analysis (Art. 6 (1) (f) GDPR).
Storage period: max. 14 days, then deletion/anonymization.
A data processing agreement has been concluded with the host (Art. 28 GDPR).

5.2 Cookies & Consent

Our website uses cookies.

Necessary cookies: for operation and security (Art. 6 (1) (f) GDPR, Section 25 (2) TTDSG).
Statistics/marketing cookies: only with consent (Art. 6 (1) (a) GDPR, Section 25 (1) TTDSG).

Your consent is given via our cookie banner and can be revoked at any time via “Cookie settings” in the footer.
Details (purposes, providers, storage duration) can be found in the cookie settings.

5.3 Contact form & Email

When you contact us via form or email, we process your information.
Legal basis:

Contractual/pre-contractual purposes (Art. 6(1)(b) GDPR),
other legitimate interest in efficient communication (Art. 6(1)(f) GDPR).

Storage period: until completion of the request, at most for the duration of the statutory retention period.

6. Online store & Customer account

We process registration, contract, and payment data for the use of our online store.
Legal basis:

Contract fulfillment/initiation (Art. 6 (1) (b) GDPR),
legal obligations (Art. 6 (1) (c) GDPR),
legitimate interest, where applicable (Art. 6 (1) (f) GDPR).

Recipient:

Internal departments (sales, accounting, IT),
shipping and payment service providers,
hosting/IT service providers,
tax advisors.

Storage period: up to 10 years for commercial/tax law purposes; account data until the account is deleted.

7. Newsletter

7.1 Registration

Double opt-in procedure
Logging of IP, date/time for verifiability
Revocation at any time via “Unsubscribe” link

7.2 rapidmail

We use rapidmail GmbH, Wentzingerstraße 21, 79106 Freiburg, Germany.

Storage of newsletter data on servers in Germany
Tracking pixels & Click evaluation only with consent
No transfer to third countries
AV contract concluded in accordance with Art. 28 GDPR

Legal basis: Art. 6 (1) (a) GDPR.
Storage period: until you unsubscribe from the newsletter.
Further information: rapidmail data protection

8. Applications (career section)

If you apply via our careers page, we will process your application documents.
Legal basis: Section 26 of the German Federal Data Protection Act (BDSG) (establishment of an employment relationship), or Art. 6 (1) (b) GDPR, where applicable.
Storage period: 6 months after completion of the process; longer storage only with consent for talent pool.

9. Security

We use SSL/TLS encryption. This can be recognized by the “https://” and the lock symbol in the browser.

10. Right to object pursuant to Art. 21 GDPR

You have the right to object at any time to processing based on Art. 6 para. 1 lit. e or f GDPR.
This applies in particular to direct marketing and profiling.

11. Recipients & Disclosure

We only pass on your data to:

Internal departments (e.g., sales, support, IT),
Processors (hosting, rapidmail, IT service providers),
Shipping/payment service providers,
Tax advisors, Authorities in the case of legal obligations.

12. Storage period

Unless otherwise stated above, we delete personal data when it is no longer required for the purposes for which it was collected and there are no legal retention periods that prevent this.

13. Status of the privacy policy

As of September 2025
We reserve the right to update this privacy policy to reflect changes in legislation, technology, or internal processes.